Privacy Policy

At ProvaDent, your privacy is a top priority. We are committed to making your online experience safe, enjoyable, and meaningful. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We collect information from both Visitors (those who browse our site) and Members (those who make purchases or subscribe to our services). This information may include your name, address, email, phone number, billing details, and device information. We use this data to provide a personalized experience, manage your account, process transactions, and improve our services. Unless required for a specific purpose or promotion, we do not share your personal information with third parties.

In cases of joint promotions with trusted partners, we may share limited personal information such as your name and email address—but only for assessing the performance of the promotion. We may also use aggregated, non-identifiable data for marketing and advertising purposes without ever revealing your personal identity.

When you shop on our site or place an order for someone else, we collect the necessary information to complete the transaction. This data is used strictly to fulfill your order and is never shared beyond what is necessary to process it. If you are making a purchase as a gift, please exercise caution when providing the recipient's personal details.

Our website may use cookies to enhance user experience by storing your preferences and tracking non-personal usage data. These cookies help us tailor our content and services to better meet your needs. While we use our own cookies, our advertising and affiliate partners may also use theirs, which we do not control. You can adjust your browser settings to accept or reject cookies as you prefer.

We also occasionally conduct voluntary surveys to gain insights into customer preferences. Participation is optional, and your responses are kept confidential. Aggregated data from these surveys may be used to improve our offerings or shared with third parties in a non-identifiable form.

From time to time, we may offer promotions, contests, or giveaways, sometimes in collaboration with third-party sponsors. If you participate and win, your name and contact information may be shared with the sponsor for prize fulfillment purposes only.

Email inquiries you send to us are answered using your return address, which is not used for any other purpose or shared with third parties. You will never receive unsolicited communication from us without your permission, and you can opt out at any time.

We take the protection of children’s privacy seriously. Our website is intended only for users who are 18 years or older. We do not knowingly collect data from children under 18 in compliance with the Children’s Online Privacy Protection Act (COPPA).

Your personal information is protected by various security measures we have in place. While we strive to secure all user data, no system is entirely immune to unauthorized access, and we cannot guarantee complete protection from malicious attacks.

In compliance with California’s privacy laws, residents have the right to request information once per year regarding any third-party data sharing. If you would like to make such a request, please email us at contact@provadent.com with “California Privacy Request” in the subject line and include your name and contact details.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of those changes. Please review this policy regularly to stay informed.

Lastly, if you wish to unsubscribe from our emails, simply click the “unsubscribe” link at the bottom of any message or email us directly at contact@provadent.com, and we will promptly remove you from our mailing list.

If you have any questions about our privacy practices or need further clarification, feel free to reach out through the contact information provided on our website.